Copy Of Rental Manager - Mammoth Mountain

Company: Mammoth Mountain Ski Area
Location: Bakersfield
Posted on: September 23, 2022

Job Description:

Please note, this position is located at Mammoth Mountain Ski Area in Mammoth Lakes, CADescriptionLIVE THE DREAM. Work here. Play here. The mountains are calling. NOTE: This position is located in Mammoth Lakes, California. Did you know that as part of your employment at Mammoth you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it? More about the benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match A little about this position:
  • Amazing opportunity to join an industry leading team.
  • Responsible for assisting in the Management and oversight of a Full-Service Equipment Rental Business at Mammoth Mountain.
  • This position assumes the secondary (sometimes primary) leadership role and assists the Rental Shop Senior Manager in overseeing the daily Business Unit operations including Sales, Equipment Rental, Equipment Maintenance, Repair Services, Guest Service Trail (facilities) and Management of Staff.
  • Works collectively with Rental Division team members and other departments to ensure a great overall guest experience. RequirementsApplicants should possess a high aptitude for Supervising and Managing a fast paced, challenging Equipment Rental Business, while adhering to Guest Experience Standards, Staff Management Guidelines and Budgetary responsibilities. Applicants should be confident in working with Guest's to resolve difficult sales and service situations while functioning as a representative of Mammoth Mountain Leadership Team. Applicants must possess excellent communication skills, having a strong knowledge of the Siriusware Sales POS system and experience in the Ski Industry is an advantage. Opportunities for dual seasonal work with Bike Park employment.
    • Minimum two years' experience Supervising or Managing a Rental/Ticket/Outdoor sporting goods retailer.
    • Extensive knowledge of the Sirius operating system is an advantage
    • Must be a skilled manager of people and resources
    • Must be a skilled trainer in guest service, teamwork, safety, equipment knowledge and liability compliance
    • Must have excellent verbal communication skills
    • Must be a good problem solver and have strong conflict resolution skills
    • Must be Guest Centric
    • Strong organizational skills and ability to multitask and prioritize
    • The ability to understand and react to the dynamic nature and needs of this business
    • Availability to work Weekends and Holidays throughout the operating season
    • High School Degree required
    • The ability to adhere to company policies, Guest Experience guidelines and Financial Responsivities. *Offers of employment may be contingent upon successful completion of a background investigation.

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