Pharmacy Graduate Intern (Non-US)
Posted on: November 22, 2022
Engages in post-graduate pharmacy activities under direct
supervision of licensed pharmacist to fulfill the State Board of
Pharmacy requirements. Provides pharmacy consulting services to
customers regarding the effective usage of medications, awareness
with drug interactions and offering preventive healthcare services
such as immunizations. Responsible for ensuring the proper
compounding, dispensation, review and verification of prescribed
medications within regulatory guidelines, company policies and
procedures. Supports the efficient workflow of the pharmacy and
assists the pharmacy manager in identifying ways to optimize
pharmacy financials, inventory management and enhance customer
Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues in
a timely manner and answers questions to ensure a positive customer
Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
Develops strong relationships with most valuable customers by
anticipating customer needs and proactively offering services.
Supports efforts on enhancing customer experience by increasing
focus on healthcare services (e.g. patient consultation, medication
management, drug therapy reviews, and perform retail, clinical, or
wellness services such as immunizations, flu shots, and diabetes
awareness) thereby promoting the shift of the pharmacy role from
transactional to interpersonal.
Participates and assists in community events as requested by Store
Manager, Healthcare Supervisor, District Manager or Pharmacy
Under direct supervision of a licensed pharmacist, counsels
patients and answers their questions regarding usage of medicine,
side effects, interactions, contraindications, patient information
privacy, generics, less expensive medicines, over-the-counter
products, and refers to medical provider as needed to ensure
medication is taken correctly, health needs addressed, and
satisfaction with service.
Performs pharmacist tasks including compounding, drug therapy
reviews, verification, and medication management.
Reviews, interprets and accurately dispenses prescribed medications
when necessitated by workload.
Ensures the pharmacy operates in accordance to regulations, company
policies and standards. Assists pharmacy manager with establishing
procedures that promotes the efficient workflow of the pharmacy
including assigning roles, coordinating activities and soliciting
employee suggestions. Responsible for the opening and closing of
the pharmacy and shift change duties.
Ensures the use of all elements of the Good Faith Dispensing policy
in conjunction with state and federal controlled substance laws
when filling prescriptions. The Product Review/Retail Fill Process
Pharmacist has the ultimate responsibility for ensuring that the
elements of Good Faith are present.
Maintains current knowledge of information technology associated
with pharmacy systems such as Intercom Plus, registers, automation,
StoreNET to provide support to customers as well as pharmacy staff.
Proposes and implements enhancements to pharmacy systems to further
Ensures the accurate processing of insurance claims to resolve
customer issues and prevent payment rejections. Follows- up with
insurance companies as well as medical providers and participates
in 3rd party audit.
Follows-up with medical providers' offices to clarify prescribed
medications, dosages, refills, interactions and allergies to
suggest alternative medications, and answer medical provider
Performs retail, clinical, and wellness services such as
immunizations, flu shots, diabetes awareness and other preventive
Assists and supports the pharmacy manager in analyzing performance
data including pharmacy financial, customer service, and
implementation of procedures for pharmacy asset protection and
inventory management. Reviews KPI's with Pharmacy Manager, Store
Manager, and Healthcare Supervisor.
Develops and maintains good relationships with local medical
community including physicians, nurses, and other health care
providers. Participates in community outreach activities to promote
the pharmacy business and further enhance growth opportunities.
Partners with Central Pharmacy Operations for customer
registration, 3rd party reviews, and assists with resolving
customer issues to support the Well Experience locations. In
virtual environments, conducts virtual product review by following
specific company procedures and guidelines (e.g. using specific
photographs taken by the technicians sent electronically during the
F4 process and reduce transactional tasks).
PEOPLE & PERFORMANCE MANAGEMENT
Assists the Pharmacy Manager with staff hiring and training.
Reinforces the direction of Pharmacy Manager in staff performance
by coaching, and providing constructive feedback, monitoring
customer service, and fostering employee development.
Promotes teamwork and motivates team members by establishing
expectations, monitors and recognizes progress, and fosters a
TRAINING & PERSONAL DEVELOPMENT
Maintains current knowledge and skills related to pharmacy and
healthcare by reading pharmacy related journals, company
publications, and communications. Maintains awareness of
developments in retail and management and pursues best practices
that would enhance performance.
Obtains necessary certifications, education credits and training
such as People Plus Learning modules as required by the
Seeks professional development by monitoring one's performance,
solicits for constructive feedback, and leverages pharmacy manager
and store manager as mentor and coach.
Supports the Pharmacy Manager and Store Manager by communicating
relevant corporate health and wellness services or strategy
information to pharmacy staff.
Bachelor's degree in Pharmacy from accredited University outside
the United States
Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
Intern permit/certificate issued by the respective Board of
Pharmacy, if required.
Willingness to obtain pharmacist licensure from the respective
Board of Pharmacy in the states within the district within 45 days
of completion of intern hours.
Experience performing prescription dispensing activities that
demonstrate a strong working knowledge of applicable state and
federal controlled substance laws.
Certified Immunizer or willing to become an immunizer within 90
days of hire.
AN EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETERANS
About Walgreens Boots Alliance
Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail
pharmacy, impacting millions of lives every day through dispensing
medicines, and providing accessible, high-quality care. With more
than 170 years of trusted healthcare heritage and innovation in
community pharmacy, the company is meeting customers' and patients'
needs through its convenient retail locations, digital platforms
and health and beauty products.
Including equity method investments, WBA has a presence in more
than 25 countries, employs more than 450,000 people and has more
than 21,000 stores.
WBA's purpose is to help people across the world lead healthier and
happier lives. The company is proud of its contributions to healthy
communities, a healthy planet, an inclusive workplace and a
sustainable marketplace. WBA is a participant of the United Nations
Global Compact and adheres to its principles-based approach to
WBA is included in FORTUNE's 2021 list of the World's Most Admired
Companies. This is the 28th consecutive year that WBA or its
predecessor company, Walgreen Co., has been named to the list.
More company information is available at
Keywords: Walgreens, Bakersfield , Pharmacy Graduate Intern (Non-US), Hospitality & Tourism , Bakersfield, California
Didn't find what you're looking for? Search again!