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Service Center Coordinator

Company: Altec Industries, Inc.
Location: Bakersfield
Posted on: February 13, 2020

Job Description:

Why Join Altec?

Altec is present in more than 100 countries throughout the world supporting the electric utility, telecommunications, contractor, lights and signs, and tree care markets. We are known for lifting products -- bucket trucks, cranes, and equipment used to help people access tough-to-reach places -- but the success starts with thousands of associates who come together to Reach Higher!

Be a part of a team whose goal is to provide administrative and invoicing support for a Service Center. Administer and support the material control, inventory, and purchasing process with regard to parts.

Please send resume to corprecruiter@altec.com

And apply now at jobs.altec.com

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Basic Qualifications, Experience, and Skills Required

High School Diploma or GED required
Associates Degree is preferred
In lieu of Degree, three years' experience in an industry-specific field will be considered (i.e., Administrative, Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership)
Current valid Driver's License
Customer service skills
PC skills using spreadsheets, word processing and other office management applications required
Excellent written and verbal communication skills
Must be able to work with team members and work with minimal supervision

Responsibilities Representative of the Position Scope

Parts

Assist in maintaining on-site inventory; perform annual inventory and periodic cycle counts
Research parts using manuals, engineering files, and Bills of Material
Purchase parts for shop service; oversee back-ordered parts
Provide daily communication regarding parts ordered and delivered
Assist in maintaining shop tools inventory
Receive and ship freight
Coordinate transportation requirements
Maintain stockroom

Customer Support

Assist in the development of customer relationships as first contact with answering phones and as receptionist
Assist in creating, updating, and modifying service estimates
Asist in creating purchase orders and ensuring payment approvals
Invoice and update invoices
Provide status updates of work proactively and / or through answering customer calls and e-mail

Office and Administrative Work

Assist in directing visitors
Administer all paperwork and processes that are critical to keeping a Service Center organized and efficient; specific examples include creating and updating Service Requests, coding invoices for approval, and scanning / filing for all recordkeeping
Coordinate and process warranty returns
Assist with implementation and support of Continuous Improvement activities
Assist in Safety-related projects and activities

Travel 0-25%

Competitive pay which rewards performance

Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Keywords: Altec Industries, Inc., Bakersfield , Service Center Coordinator, Other , Bakersfield, California

Click here to apply!

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