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Creative Financial Staffing: Help Desk Technician

Company: Creative Financial Staffing
Location: Bakersfield
Posted on: September 4, 2020

Job Description:

Help Desk TechnicianWe currently have an opportunity for an energetic Help Desk Technician. We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT. If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you. If you are a Help Desk Technician looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now.Essential Job Functions of Help Desk Technician:Provide technical assistanceTroubleshoot and support issues related to computer systems, software, and regularly monitor the internal help desk system for pending ticketsAsk questions to determine nature of problem and help walk customer through problem-solvingInstall, modify, and repair computer hardwareFollow up with customers to ensure issue has been resolvesRun reports to determine malfunctions that continue to occurDocument all incidents and occurrences using clear, concise, and detailed notesIdeal Help Desk Technician will possess the following skills:Excellent communication and interpersonal skills to work with clientsBasic understanding and knowledge of networking technologiesProficient with Windows and Mac OSAbility to work and learn independentlyGeneral Requirements of the Help Desk Technician :IT / Help Desk Support: 1-2 years experienceO365, Active Directory and Salesforce experience a PLUSHigh School Diploma or General Education Degree (GED)Must have clean DMVEligible to work in the United StatesMust be able to pass a background checkVisa/sponsorship not offeredId: EB-9898023875

Keywords: Creative Financial Staffing, Bakersfield , Creative Financial Staffing: Help Desk Technician, Other , Bakersfield, California

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