Medical Assistant / Medical Office Representative

Company: Dignity Health Medical Group Bakersfield
Location: Bakersfield
Posted on: September 8, 2020

Job Description:

Overview: Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve.

As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group - Bakersfield, a service of Dignity Health Medical Foundation, has four convenient locations in Bakersfield. Along with our local affiliated Dignity Health hospitals (Memorial Hospital, Mercy Hospital Downtown, Mercy Hospital Southwest), we offer an integrated care delivery system that provides high quality, compassionate care in family medicine, internal medicine and OB/GYN.

Responsibilities

Position Summary:

The Medical Assistant/Medical Office Representative (MA/MOR) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code. This role is responsible for back office and front office duties. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician/ provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician Assistant or Licensed Vocational Nurse. The MOR is the first point of customer contact and is responsible for coordinating all patient requests for referrals and authorizations.

Qualifications

Minimum Qualifications:

High school diploma (or equivalent) required

Satisfactory completion of formal Medical Assistant program pursuant to the Division of Allied Health Professions, or military training that is equivalent to an accredited Medical Assistant program (determination by Dignity Health Medical Foundation H.R. department in conjunction with the State Division of Allied Health), required

Requires:

Excellent interpersonal, organization, and customer service skill

Medical terminology, familiarity with CPT and ICD-10 coding procedures and reference tools, and pharmacology appropriate to the Medical Assistant scope of practice

Keyboarding skills and the ability to utilize computer equipment and software, as well as experience with other types of standard office equipment

Current Basic Life Support (BLS) certification through the American Heart Association (AHA) required

Preferred Qualifications:

Six (6) month's experience in an outpatient setting as a Medical Assistant preferred

Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred

or an equivalent amount of experience in a high volume customer service role in another industry/environment working with referrals or scheduling surgeries

Experience in billing preferred

Familiarity with an electronic practice management system preferred

Experience with multi-line phones/ACD phones preferred

**This position is represented by the SEIU-UHW.**

#missioncritical

Equal Opportunity

Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

Dignity Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at

(415) 438-5575

and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Dignity Health participates in E-verify.

Keywords: Dignity Health Medical Group Bakersfield, Bakersfield , Medical Assistant / Medical Office Representative, Other , Bakersfield, California