BakersfieldRecruiter Since 2001
the smart solution for Bakersfield jobs

Dispatcher

Company: EMCOR Group, Inc.
Location: Bakersfield
Posted on: May 3, 2021

Job Description:

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems, the largest of the EMCOR Service Companies, is a mechanical, energy, and automation services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and automation systems to provide the most efficient economic solutions to meet customer expectations.

Job Title: Service Dispatcher

Job Summary:

Mesa Energy Systems has an immediate need for a Service Dispatcher in San Diego, CA. As a Service Dispatcher you will support the Service Team in the scheduling, coordination, and delivery of services to our customer base. The Service Dispatcher will provide excellent customer service while handling requests for service and dispatching technicians to service, troubleshoot, repair, and maintain commercial and industrial heating, ventilation, air conditioning, and automation systems. The qualified individual must have a strong desire to work in a fast-paced environment and must be able to work effectively with multiple parties simultaneously.

Essential Duties and Responsibilities:

* Communicate with customers (email & phone) and create detailed work orders of the service requested. * Coordinate scheduling of work with customers, technicians, and other jobs/projects to maximize customer satisfaction, while taking into account customer urgency, parts/materials availability, and available manpower. * Check in with technicians via phone and email; provide them with hourly/daily updates regarding service call type, location, and scope of work. * Serve as the primary contact between the customer and the Operations and Sales Teams (Account Managers, Service Directors, Technicians, and Accounting). * Responsible for taking service calls, quoted jobs, and warranty work from start (initial call) to completion (ready to bill). * Review time and material requests, service call requests, and small quoted projects, to determine time frame for completion, identify necessary tools and material, and schedule the necessary manpower. * Order parts / materials and issue Purchase Orders as needed to support on-going work * Process small service quoted bookings and provide status updates to the customer on scheduled completion date. * Review technician work orders and ensure accuracy, including summary of work completed, correct dates, and proper accounting of labor and materials, etc. * Accurately reviews all previous day field visits and sends updates to customers, Account Managers, and Service Manager as needed. * Continuous management of the dispatch board throughout the day. Check all open calls and dispatch accordingly. * Manage the Work in Progress (WIP) report by providing status and scheduled completion date for each open and incomplete service order. * Accurately compile, review, and process payroll data every Monday and verify that each technician has accurately billed labor/materials for the previous week.

Minimum qualifications:

* High school diploma or equivalent * Three (3) years dispatching experience with a service or maintenance company * Strong verbal and written communication skills * Detail oriented, logical, and methodical approach to problem solving * Able to effectively determine priorities, manage time, and work under pressure * Proficiency in MS Office, including Word and Excel

Preferred qualifications:

* Relevant industry experience, preferably in HVAC, automation or plumbing * Proficiency in COINS (Construction Industry Solutions) software * Five (5) or more years dispatching experience with an HVAC, Automation, or Plumbing service company

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Keywords: EMCOR Group, Inc., Bakersfield , Dispatcher, Other , Bakersfield, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Lead Full Stack Engineer
Description: What We apos ll Bring At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This (more...)
Company: TransUnion
Location: San Luis Obispo
Posted on: 05/12/2021

Warehouse and Facilities Assistant
Description: We are looking for an energetic, positive individual to work as a Warehouse and Facilities Assistant at our company headquarters in San Luis Obispo. The Warehouse and Facilities Assistant is responsible (more...)
Company: Lindamood Bell
Location: San Luis Obispo
Posted on: 05/12/2021

Room Attendant
Description: Job Description Hire Up is currently seeking Room Attendants for a well-known Hotel in the San Luis Obispo area. This position starts at 14/hour. Full-time and part-time hours available Requirements: (more...)
Company: Hire Up Staffing Services - Visalia
Location: San Luis Obispo
Posted on: 05/12/2021


Finishing Machine Operator-M-F 7am-3pm
Description: div p Multi-Color is one of the largest and most awarded label companies in the world, servicing segments such as Home Personal Care, Food Beverage,Wine Spiritsand Consumer Durables. A true global (more...)
Company: MultiColor Corporation
Location: san luis obispo
Posted on: 05/12/2021

Lecturer Pool - Industrial & Manufacturing Engineering
Description: Part-time Lecturer Pool - Industrial Manufacturing Engineering Job no: 499526 Work type: Instructional Faculty - Temporary/Lecturer Location: San Luis Obispo Categories: Unit 3 - CFA - California Faculty (more...)
Company: California Polytechnic State University
Location: San Luis Obispo
Posted on: 05/12/2021

Housekeeping
Description: br Great Housekeeping job opportunity available br Volt Workforce Solutions is hiring for Housekeeping. This is a great opportunity
Company: Volt
Location: San Luis Obispo
Posted on: 05/12/2021

Assistant Manager | Monterey St | San Luis Obispo CA
Description: You lead and coach through the company vision,
Company: Lululemon Athletica, Inc.
Location: San Luis Obispo
Posted on: 05/12/2021

Transportation Security Officer (TSO)
Description: Overview Accepting applications Open closing dates 02/05/2021 to 06/01/2021 Service Excepted Pay scale grade SV D Salary 18.85 to 26.93 per hour Appointment type Permanent Work schedule Part-Time (more...)
Company: TSA
Location: San Luis Obispo
Posted on: 05/12/2021

CC Building Inspector
Description: Job Description Job Title:Building Inspector- Sacramento, CA area Building Inspector - ICC certified DESCRIPTION Bureau Veritas North America Inc., seeks to hire a motivated ICC Certified Combination (more...)
Company: Bureau Veritas
Location: San Luis Obispo
Posted on: 05/12/2021

Airline Customer Service Agent
Description: We can apos t wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. Principal Duties and Responsibilities: Customer (more...)
Company: Piedmont Airlines
Location: San Luis Obispo
Posted on: 05/12/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Bakersfield RSS job feeds