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Customer Service Representative

Company: Robert Half International
Location: Bakersfield
Posted on: May 3, 2021

Job Description:

Opening Available for Customer Service Representative!OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This could be the Bakersfield, California Customer Service Representative position you're looking for, if you're available for a long-term temporary-to-full-time engagement.Major responsibilities- Give exceptional customer service in a timely fashion- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers- Manage and place incoming telephone calls- Retrieve and oversee the sending of written business communications - Strong proficiency in Excel and other Microsoft Program skills required- Excellent customer service and office administrative skills- Strong computer skills including customer database systems- 2+ years of past relevant experience- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity- Upbeat, positive attitude and an approach to work rooted in professionalism- Solid understanding of customer service- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Excellent written, verbal and social communication skills highly desired- Comfort and confidence when interacting with internal and external partners and clients/customers- Proven experience going the extra mile to solve complex customer inquiries via extensive researchIf you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Contact Officeteam today at 661.932.9015!

Keywords: Robert Half International, Bakersfield , Customer Service Representative, Other , Bakersfield, California

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