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Senior Professional Services Consultant - West, U.S

Company: Rubrik Job Board
Location: California Hot Springs
Posted on: May 3, 2021

Job Description:

As a Senior Professional Services Consultant, you will use your knowledge and experience to help drive Rubrik's product adoption with key customers. You must possess a unique blend of technical and customer facing skills to help discover, plan, and execute project requirements to drive customer success.

Expertise in Change Management and Transformation - utilizing the full complement of People, Process and Technology - is critical to crafting a series of services work streams and work packages aligned to the customer's long-term strategy. The Specialist Solution Architect will lead proposal workshops, scoping and levels of effort conversations with Enterprise Customers, working closely with both pre-sales and professional services stakeholders.

Responsibilities:

  • Participate in the pre-sales process to understand customer business and technical objectives and product requirements
  • Effectively communicate solutions architecture to the customer, third parties and the project teams
  • Work directly with customers to drive adoption of Rubrik solutions and integrated services
  • Design and develop innovative solutions to customer requirements using Rubrik Professional Services
  • Assist in the development of standard reusable Rubrik consulting service offerings, including definition of tasks, deliverables, and standard estimates
  • Participate in the pre-sales process to understand customer business and technical objectives and product requirements
  • Document best practices deploying, configuring, automating, and managing Rubrik solutions
  • Deliver on-site and remote workshops
  • Drive client and internal resources and activities to ensure deliverables within scope and time
  • Develop/improve workflow for more efficient delivery and reduce overall customer time to value
  • Work closely with Product Management and Engineering to drive customer satisfaction as well as product supportability improvements

Ability to travel: 30-40%

Requirements:
  • Overall 10+ years of experience
  • Minimum 5+ years of experience as a technical solutions architect in an enterprise customer or consulting/professional services environment, including time supporting sales and managing technical staff and implementations
  • Strong network and storage conceptual and industry knowledge
  • Strong scripting skills, knowledge in automation/orchestration platforms
  • Knowledge about Private/Hybrid cloud, AWS, Azure
  • Strong presentation skills
  • Experience with configuration management, DevOps concepts and tools.

#LI-MG1

Keywords: Rubrik Job Board, Bakersfield , Senior Professional Services Consultant - West, U.S, Other , California Hot Springs, California

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