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Patient Access Clerk

Company: Mercy Hospital Bakersfield
Location: Bakersfield
Posted on: January 11, 2022

Job Description:

OverviewFounded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the area's only inpatient oncology unit, the Orthopedic, Spine, and Hand Center, Family Birth Center, the Lactation Support Center and retail store, and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1910. Learn more at Summary:The Patient Access Clerk - Ortho will perform reception, registration, and clerical support functions for the physician(s), nursing, technical and administrative staff in the areas of registering of outpatients, scheduling patients, obtaining authorizations as needed, answering telephones, chart preparation, filing and requesting medical records and films. Provides reports and information as requested to ensure the effective and efficient operations of the department. Responsible for patient inquiries and scheduling all phone appointments for the clinic.QualificationsMinimum Requirements: Operator/customer service experience required One year Patient Access experience required HSD/GED or 2 years equivalent work experienceSpecial Skills:Communicate with patietnts, staff and physicians for exceptions. Communication both verbal and written. Knowledge of computers. Ability to demonstrate respect for people in ethical and courteous behavior to patients, patient's relatives, visitors and fellow employees. Ability to greet all patients with a smile. Ability to schedule appointments preferred.Preferred Skills/Experience: One year Orthopedic front office experience preferred Ability to schedule appointmentsThis position is represented by SEIU United Healthcare Workers

Keywords: Mercy Hospital Bakersfield, Bakersfield , Patient Access Clerk, Other , Bakersfield, California

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