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Help Desk Specialist

Company: Creative Financial Staffing LLC
Location: Bakersfield
Posted on: January 13, 2022

Job Description:

Help Desk Specialist Direct hire - Great benefits - Must be local to Kern County - No sponsorship Are you looking to be a lead in projects and create process improvements? We have the perfect Help Desk Specialist opportunity for you!Our client is leading industrial equipment company needing to add a key role in their IT department. Our client is a growing organization looking to add a Help Desk Specialist. The organization takes care of their employees promote from within, have a collaborative culture, ensure proper education and training are provided on the latest technical innovations. The Help Desk Specialist will work within a cohesive culture with accessibility to management; supportive culture. Management gives employees facetime at a high level open and inclusive environment. Company offers:

  • Great compensation plus bonus
  • Stellar benefits package
  • Enriched, positive environment
  • Visibility to ownership Overview of Help Desk Specialist position:
    • Follow up with customers to ensure issue has been resolves
    • Document all incidents and occurrences using clear, concise, and detailed notes
    • Provide technical assistance to users
    • Deploy and install new software
    • Troubleshoot and support issues related to computer systems, software or hardware issues
    • Regularly monitor the internal help desk system for pending tickets
    • Support LANs, WANs, network segments, Internet, and intranet systems.
    • Assign routing protocols and routing table configuration.
    • Work with vendor support during technical planning, implementation and issue resolution steps Qualifications of Help Desk Specialist:
      • Minimum 3 years professional experience
      • Windows preferred
      • Microsoft preferred

Keywords: Creative Financial Staffing LLC, Bakersfield , Help Desk Specialist, Other , Bakersfield, California

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