Patient Account Supervisor - Bakersfield, CA
Company: UnitedHealth Group
Posted on: June 21, 2022
Energize your career with one of Healthcare's fastest growing
You dream of a great career with a great company - where you can
make an impact and help people. We dream of giving you the
opportunity to do just this. And with the incredible growth of our
business, it's a dream that definitely can come true. Already one
of the world's leading Healthcare companies, UnitedHealth Group is
restlessly pursuing new ways to operate our service centers,
improve our service levels and help people lead healthier lives. We
live for the opportunity to make a difference and right now, we are
living it up.
This opportunity is with one of our most exciting business areas:
Optum - a growing part of our family of companies that make
UnitedHealth Group a Fortune 5 leader.
Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions and
treatments; helping them to navigate the system, finance their
healthcare needs and stay on track with their health goals. No
other business touches so many lives in such a positive way. And we
do it all with every action focused on our shared values of
Integrity, Compassion, Relationships, Innovation & Performance.
The Patient Accounting Supervisor is an essential position in the
Patient Financial Services Billing and Collection process and
responsible for daily operations with the PFS team. Responsible to
supervise and provide oversight of the billing department, claims
submissions, payment posting, accounts receivable, collection, and
This position is full-time (40 hours/week) Monday - Friday.
Employees are required to work our normal business hours of 8:00am
- 5:00pm. It may be necessary, given the business need, to work
occasional overtime or weekends. Our office is located at 420 34th
Street, Bakersfield, CA 93301.
Requires a strong leader with the ability to supervise staff,
accounts receivable and overall efficiencies within their team and
Analyzes trends impacting charges, coding, collection, and accounts
Ability to prioritize, plan and direct the team's performance to
meet set goals.
Review claims and denials to ensure that they are prepared properly
and follow-up when necessary.
Manage compliance of all federal, state, and private insurance
Fosters an environment that promotes teamwork and positive
communications within the service area and department.
Works collaboratively and strategically with the Revenue Cycle team
to develop and operationalize processes and procedures, with
continuous process improvement activities.
Contributes to the ongoing performance management, to include
quality assurance and process improvement activities.
Responsible for conducting performance appraisals, monitoring
productivity and quality, and conducting weekly team meetings
This position requires the full understanding and active
participation in fulfilling the Mission of the Organization. It is
expected that the employee will demonstrate behavior consistent
with the Core Values. The employee shall support the Organization's
strategic plan and the goals and direction of the Performance
Improvement Plan (PIP).
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
High School Diploma / GED (or higher) or 10+ years of equivalent
1+ years of Leadership experience in a patient accounting
environment with experience in billing, collections, and cash
Knowledge of hospital insurance billing requirements for all
federal, state and local agencies and third-party submissions, as
well as collections regulations
Knowledge of third-party payer regulations and requirements
Proficient with Microsoft Office suite of products including
Microsoft Word (create and edit documents), Microsoft Outlook
(manage email and calendar), Microsoft PowerPoint (create and edit
slides), and Microsoft Excel (create and edit spreadsheets)
Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state, and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation.
Knowledge of ICD10
Experience with hospital and clinic billing and collections
UnitedHealth Group requires all new hires and employees to report
their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background
and experience is different and we like that. UnitedHealth Group
values the skills, experience and dedication that serving in the
military demands. In fact, many of the values defined in the
service mirror what the UnitedHealth Group culture holds true:
Integrity, Compassion, Relationships, Innovation and Performance.
Whether you are looking to transition from active duty to a
civilian career, or are an experienced veteran or spouse, we want
to help guide your career journey. Learn more at
Learn how Teresa, a Senior Quality Analyst, works with military
veterans and ensures they receive the best benefits and experience
Careers with OptumInsight. Information and technology have amazing
power to transform the Healthcare industry and improve people's
lives. This is where it's happening. This is where you'll help
solve the problems that have never been solved. We're freeing
information so it can be used safely and securely wherever it's
needed. We're creating the very best ideas that can most easily be
put into action to help our clients improve the quality of care and
lower costs for millions. This is where the best and the brightest
work together to make positive change a reality. This is the place
to do your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: #RPO, #RED
Keywords: UnitedHealth Group, Bakersfield , Patient Account Supervisor - Bakersfield, CA, Other , Bakersfield, California
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