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Patient Account Supervisor - Bakersfield, CA

Company: UnitedHealth Group
Location: Bakersfield
Posted on: June 22, 2022

Job Description:

Energize your career with one of Healthcare's fastest growing companies. - - You dream of a great career with a great company - where you can make an impact and help people. - We dream of giving you the opportunity to do just this. - And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. - We live for the opportunity to make a difference and right now, we are living it up.This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.The -Patient Accounting Supervisor -is an essential position in the Patient Financial Services Billing and Collection process and responsible for daily operations with the PFS team. -Responsible to supervise and provide oversight -of the billing department, claims submissions, payment posting, accounts receivable, collection, and reimbursement management.This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at -420 34th Street, Bakersfield, CA 93301.Primary Responsibilities:

  • Requires a strong leader with the ability to supervise staff, accounts receivable and overall efficiencies within their team and department.
  • Analyzes trends impacting charges, coding, collection, and accounts receivable. -
  • Ability to prioritize, plan and direct the team's performance to meet set goals.
  • Review claims and denials to ensure that they are prepared properly and follow-up when necessary.
  • Manage compliance of all federal, state, and private insurance carrier requirements
  • Fosters an environment that promotes teamwork and positive communications within the service area and department.
  • Works collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities.
  • Contributes to the ongoing performance management, to include quality assurance and process improvement activities.
  • Responsible for conducting performance appraisals, monitoring productivity and quality, and conducting weekly team meetingsThis position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization's strategic plan and the goals and direction of the Performance Improvement Plan (PIP).You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • High School Diploma / GED (or higher) or 10+ years of equivalent experience
    • 1+ years of Leadership experience in a patient accounting environment with experience in billing, collections, and cash posting
    • Knowledge of hospital insurance billing requirements for all federal, state and local agencies and third-party submissions, as well as collections regulations
    • Knowledge of third-party payer regulations and requirements
    • Proficient with Microsoft Office suite of products including Microsoft Word (create and edit documents), Microsoft Outlook (manage email and calendar), Microsoft PowerPoint (create and edit slides), and Microsoft Excel (create and edit spreadsheets)
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Preferred Qualifications:
      • Knowledge of ICD10
      • Experience with hospital and clinic billing and collectionsUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, -works with -military veterans and ensures they receive the best benefits and experience possible. -Careers with OptumInsight. -Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do -your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: #RPO, #RED

Keywords: UnitedHealth Group, Bakersfield , Patient Account Supervisor - Bakersfield, CA, Other , Bakersfield, California

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