Automotive Sales Consultant
Company: Bakersfield Hyundai
Posted on: March 11, 2023
Automotive sales consultant sell used or new vehicles to
customers. Sales consultants are responsible for inspecting,
preparing and presenting vehicles to customers. It is also the
automotive sales consultant's job to arrange for a test drive once
a customer is interested in a specific automobile. -Responsibility:
- -Commit to becoming an auto sales expert, and gain the in-depth
product and industry knowledge of our vehicle and the technology
driving the owner experience.
- Spend time with the customer to understand the customer's needs
and balance expectations. Assist customers in selecting a vehicle
by asking questions, and actively listening to their responses.
- Provide high-quality and professional demonstrations of the
vehicles to include test driving with the customer pointing out the
industry-leading features and quality.
- Advise customers by understanding financing requirements and
interest rates; matching financing requirements to the vehicle
inventory. Complete quotes and explain financing/leasing options
for new and used vehicles. -
- Pursue leads, and follow-up with customers by making calls,
returning emails, and voicemails.
- Support the customer and the BDC by setting appointments.
- Provide exceptional customer service; the goal is to build
customer relationships that promote customers for life. Follow-up
with customers to ensure the customer experience was outstanding,
and monitor CSI to ensure dealership success.
- Overcome objections and thrive in challenging sales situations
by studying the characteristics, capabilities, features of the
vehicles to ensure that your customer gets the vehicle and
financing that meets their unique needs.
- Update job knowledge by participating in educational
opportunities, reading professional publications, walking the lot
and presenting vehicle features to other sales
- High School Diploma or GED
- Experience with computer, internet, social media, and great
- Current driver's license and a clean driving record.
- Willing to undergo a pre-employment drug screen and background
Keywords: Bakersfield Hyundai, Bakersfield , Automotive Sales Consultant, Sales , Bakersfield, California
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