Patient Access Services Representative III
Company: Kern Medical
Location: Bakersfield
Posted on: May 19, 2023
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Job Description:
Position: Patient Access Services Representative III
Kern Medical strives to recruit the highest quality candidates,
resulting in a high-performance workforce that consistently
delivers quality patient care.
Career Opportunities within Kern Medical for qualifying positions
include many benefits, such as:
Compensation
The estimated pay for this position is $22.9670 to $28.2465. The
rates shown include a 6% premium pay (base= $-$ plus 6%). This
reflects only a portion of the total compensation package for this
position. Additional compensation may be available for this role
through differentials, incentives, and bonuses. In addition, this
position may be eligible for participation and company
contributions to the Kern County Employees' Retirement Plan.
Job Description
Under supervision, performs patient access, registration/admitting,
and financial counseling activities, which may include: limited
shift supervision responsibilities, all phases of patient
registration and admitting functions, patient financial counseling,
researching and evaluating complex federal, state, and commercial
insurance funding issues and developing methods, policies, and
procedures for an assigned area.
DISTINGUISHING CHARACTERISTICS:
The Patient Access Services Representative III is the lead level of
the Patient Access Services Representative classification series.
Incumbents are expected to have advanced knowledge of all phases of
insurance funding and excellent customer service skills in dealing
with patients in person and on the telephone. Assignments in
registration/admitting financial counseling or related patient
access areas may include limited supervisory responsibilities on an
assigned shift. Patient Access Services Representative III is
distinguished from the Patient Access Services Supervisor
classification, which performs full supervisory
responsibilities.
Essential Functions:
Employment Standards:
High School diploma or GED and two (2) years of patient access
experience OR an equivalent combination of education, training, or
experience sufficient to successfully perform the job's essential
duties.
Employees must maintain all health requirements designated by Kern
Medical.
Knowledge of: state and federal government funding programs such as
Medicare, Medi-Cal, CCS, and Workers' Compensation; commercial
insurance payers such as indemnity, PPO, Managed Care, and HMO
plans; billing and reimbursement guidelines and methodologies for
state and federal government and non-government payers; medical and
insurance terminology; HIPAA privacy and compliance practices.
Ability to: communicate effectively both orally and in writing
sufficient to perform the essential functions; read, understand,
and apply policies and guidelines; coordinate and review the work
of others; obtain information from a variety of sources, including
patients and families; use computers and various software to
accomplish work; establish and maintain effective working
relationships with patients, families, and other internal and
external customers; use tact and empathy in working with patients
and families under stressful situations; perform work effectively
with frequent interruptions; perform multiple tasks in a fast-paced
environment; lift, carry, push or pull files; sit at work station
for prolonged periods of time; and report to various departments
throughout the hospital.
Supplemental:
A background check will be conducted for this classification.
All Kern Medical employees are designated "Disaster Service
Workers." In the event of a disaster or civil disorder, all Kern
Medical employees are to remain at work or report to work safely
and practically.
If position responsibilities require driving a personal vehicle,
then possession of a current valid California Driver's License and
adherence to the Kern County Hospital Authority Vehicle Use and
Driving Standard Policy (ENG-EC-119) is required.
If position responsibilities require driving a vehicle owned,
leased, or rented by Kern Medical, then possession of a current
valid California Driver's license, a signed authorization for
Release of Drivers Record Information, and adherence to the Kern
County Hospital Authority Vehicle Use and Driving Standard Policy
(ENG-EC-119) is required.
Keywords: Kern Medical, Bakersfield , Patient Access Services Representative III, Sales , Bakersfield, California
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